Bug Client being prompted to login to anilist account when already logged in

It's a bug

vincentcomfy

New member
Steps to Reproduce
Launch the app, click on any of the tabs on the left and you will be prompted to log in. Logging out then back in does not fix the issue.
Operating System
macOS
Application Version
3.57
Operating System Version
11.6
Logging in/out does not fix the issue. Anilist website is up and running and is functioning as normal so I'm assuming it's the API not being able to fetch data. Using the anilist js API in discord works, so I'm not sure what the issue might be on your end.
 

Attachments

  • Screenshot 2021-10-09 at 20.50.36.png
    Screenshot 2021-10-09 at 20.50.36.png
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Solution
FYI, the default service is now MyAnimeList since AniList started implementing account verification on our test account, thus we can't use it for testing to submit to the app store. If you have never changed the service, the service by default is set to MyAnimeList and needs to be changed to AniList, which will fix this issue.

malupdaterosxdev

Administrator
Staff member
Have you check what service you are using on the service menu. Try selecting AniList to see if the issue persists. I probably need to add a service indicator to the (Not logged in) subtitle.

I will check App Center if there is any bug reports available. Need to investigate it more.
 

malupdaterosxdev

Administrator
Staff member
FYI, the default service is now MyAnimeList since AniList started implementing account verification on our test account, thus we can't use it for testing to submit to the app store. If you have never changed the service, the service by default is set to MyAnimeList and needs to be changed to AniList, which will fix this issue.
 
Solution

vincentcomfy

New member
Have you check what service you are using on the service menu. Try selecting AniList to see if the issue persists. I probably need to add a service indicator to the (Not logged in) subtitle.

I will check App Center if there is any bug reports available. Need to investigate it more.
I just looked around and sure enough, it was changed to MyAnimeList. I'm really sorry I didn't even consider that it would be the culprit. I don't know why it would have changed since I haven't done anything with the app or my account, perhaps it happened with the most recent update.
 

malupdaterosxdev

Administrator
Staff member
Have you check what service you are using on the service menu. Try selecting AniList to see if the issue persists. I probably need to add a service indicator to the (Not logged in) subtitle.

I will check App Center if there is any bug reports available. Need to investigate it more.
I just looked around and sure enough, it was changed to MyAnimeList. I'm really sorry I didn't even consider that it would be the culprit. I don't know why it would have changed since I haven't done anything with the app or my account, perhaps it happened with the most recent update.
No problem, I kind of wish AniList will resolve the account verification issue with login as it causing issues with App Store review, causing the app to get rejected for invalid login. Sadly, AniList haven’t acknowledged it.

But I will make it clear what service needs logging in on the logged out view in the future.
 
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